Thanks

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Thank you for completing your request.

We’re happy to answer your questions and provide solutions.

soon as one of our customer service managers will contact you.

Commercial Management

Special

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We offer the following special services:

  • Bilingual drivers
  • Internet in vehicles
  • Cell phones for the clients
  • Armed and Unarmed bodyguards
  • Non alcoholic and alcoholic beverages in vehicles

We staff both armed and unarmed security Professionals, most with military experience and extensive private protection expertise. Our staff has completed training programs in the following areas:

  • VIP / Celebrity protection
  • Executive and / or government protection
  • Risk assessment

Our Team

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The level of our service is driven by the quality and experience of our staff. Our clients benefit from consistent contact with experienced, knowledgeable staff that have worked with us for a long time.Our team helps us build competitive advantage through their energy, creativity and local know how. We operate in a positive culture and are committed to providing the very best service to our clients.

We have the best operation system in the industry but at the end of the day we are in the people business and our success comes down to our employees.

Main contacts:

Sven Holmbom – Founder and Managing Director This email address is being protected from spambots. You need JavaScript enabled to view it.

Sayris Nuñez - Comercial Director MICE This email address is being protected from spambots. You need JavaScript enabled to view it.

Alex Miljkovic - Operations Punta Cana / La Romana This email address is being protected from spambots. You need JavaScript enabled to view it.

Carmen Molina - Operations Santo Domigo / Samana This email address is being protected from spambots. You need JavaScript enabled to view it.

Mayeline Cortez  – Operations Puerto Plata, Cabarete, Sosua This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 

 

 

Core Values

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These are the Core values that guide our professional and personal actions.

Integrity. We are punctual, honest and we honor our clients, always. We do not cut corners.

Excellence. Our intention is to always provide the best service to the highest standards at the destination. We want to be the best at what we do. We hold ourselves to the highest standards with personal accountability.

Sustainability for the long term is important to us. Since year 2000 we operate according to the international code of conduct and we are the only DMC to do so in the Dominican Republic. To find out more about the code of conduct, go here

You can be absolutely sure that our excursions and tours have the same health and safety standards that are used in all inclusive hotel resorts. We are the only DMC that guarantees a Crystallized tour program where we have third party health and safety auditors monitoring the food and beverage of all excursions or activities outside of the hotels.

Since 1995 all the major hotels in the DR have a third party health and safety auditors monitoring the food and beverage as well as the pool water and all other possible points of contamination a guest might encounter.

It makes sense that when a guest leaves the hotel on an excursion bought from you/us they have the same level of quality and protection that is expected inside the resort. Not all service providers guarantee this, we are the only ones.

I want to know more about why “Crystallized” is important

Social Responsibility.

Being in the destination allows us to donate where it is mostly needed without the intervention of intermediaries and expensive administrative fees. We will make sure that you find the cause/program that matches your interests and capacities to maximize the impact of the donation.

If you are interested in donating, please contact us. We will help you find the right community or cause and inform you how the donations will be used and the final accomplishments achieved with your contribution.

Our Company

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We are one of the major and most experienced DMCs, on the island with the infrastructure to provide services in Punta Cana, Bayahibe, Puerto Plata, Santo Domingo , Samana and all tourist destinations in the Dominica Republic since 1994.

We are always looking for new, fun and exciting activities to offer your groups.

With our imagination and creativity we can design tailor made programs for every event you might have. “If you can imagine it, we can make it happen”. Our 20 years experience in events and our passion for service makes TIS DMC your best choice for a worry free answer to your needs.

We offer you “Satisfaction guarantee” for your clients, associates, employees and all people you care about.

We are members for the Dominican tour operators association as well as MPI.

Talk to us now

Contact us

Contact us

Punta Cana office
Hotel H2, Friusa, Bavaro
Punta Cana
809 552 0184

Santo Domingo office
Diamond Mall, ave Los Proceres, Santo Domingo
809 616 3000

This email address is being protected from spambots. You need JavaScript enabled to view it.